Robotic Vacuum Cleaner - Lejoy LD20 Xaviera

Attention:  This is an Pre-order Item

Base Specs:

Battery:  3200 mAh Li-ion 

Charge Duration:  5 Hours 

Work Duration: 110 ~ 120 Minutes 

Cleaning Area: around 100~150 sqm

Power Suction: Up to 2400Pa 

Charge Way: Auromatic recharge and Manual recharge 

Controller:  IR remote control, Wi-Fi APP, Alexa/Assistant Voice Control 

Surface: Good for hardwood, tile, marble, carpet, rug cleaning 

Dust Box Capacity: 650 ml 

2-in-1 Dust Bin Capacity: 300 ml (water tank) + 300 ml (dust bin)

Beneifts:

* Smart LDS Navivigation for Mapping : scan the room environments before cleaning 

* Wi-Fi App, Alexa voice control : easy setting and using, free your hands

* Customized No-go zone and area cleaning setting :  cleaning as command

* Adjustable suction power / wet mopping speed setting : different surface with different tools

* Stable Product Quality Control and local after-sale service 

 * Multiple Cleaning Mode : Edge / Spot / Zig-zag/ Timer / Dock 

 

* Humanized APP Operation Interface Design:  No-go Zone / Timer Setting in APP 

1, How long does it take to process an order?

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We make every effort to fulfill orders as quickly as possible.

2, Shipping Rates and Estimates

We have warehouse for robot vacuums in UK, DE, U.S and China, and all orders will be dispatch from the nearest warehouse to short the delivery days. Shipping times depends on your location.

All parts of robot vacuum cleaners will be shipped from China, takes 7-10 business days.

We offer free flat shipping rate to countries as below:

Notes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. LeJoy Home Appliances is not responsible for these charges if they are applied and are your responsibility as the customer.

3, How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within the 10 days of receiving your shipping confirmation email, please contact us at contact@lejoybot.com with your name and order number, and we will look into it for you.

4, Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

Refunds, returns and exchanges

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping cost for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@lejoybot.com with your order number and a photo of the items’ condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at contact@lejoybot.com.